Career Opportunities at the JCC

Thank you for your interest in working for the Lawrence Family Jewish Community Center, JACOBS FAMILY CAMPUS. The Lawrence Family JCC is an equal opportunity employer.

Current Openings

Membership Associate
Part Time Receptionist/Customer Service Desk Representative
Barista
Various Pool Positions
Bus Driver

Position Title: Membership Associate

Summary of Duties:
The primary responsibility of the Membership Associate is to assist the Membership Director as it relates to recruitment and retention of the membership base, reporting and customer service initiatives and management of the main JCC front desk. Duties include but are not limited to: 

Essential Duties

New Membership

          General

  • Give tours of facility.
  • Sell membership over the phone and in person.
  • Send out membership prospect packages.  Follow up to see if prospect used the center, answer any questions and close sale.

Renewals

  • Make courtesy calls when memberships are coming up for renewal, goal is to call all members that have outstanding memberships prior to membership expiration. 
  • Track calls and responses and be sure to note reasons why a member is not renewing. 
  • Assist in monthly renewal mailing.
  • Take renewals over the phone and in person.
  • Send out thank you notes and guest passes to renewing members.

Preschool & Camp
          Non-Members

  • Call all non-members and convert them to Family, Couple or Single Parent membership as applicable.

          Members

  • Check expiration dates and type of membership.
  • Upgrade memberships where and when applicable.  For example:  A Couple with a 3 year old needs to upgrade to a Family.
  • Call memberships that are coming up for renewal and remind parents that not renewing will cause them to incur non-member fees.

Sports Leagues Rosters

  • Get copies of all rosters for all member leagues.
  • Check that all participants are active members.
  • Work with League Director and Director of Sports and Fitness to convert any non-members or arrange to have members renew prior to the beginning of league play.

Front Desk
          Assist in Management

  • Assist in the day-to-day operations of the Front Desk including, covering phones as needed and providing Front Desk breaks.
  • Assign projects to Front Desk staff and monitor for correctness and completion. All departments should come to Membership Director or Membership Associate to schedule Front Desk help for their department (Accounting is an exception as they have bills that go out the first of every month.)
  • Oversee training of new Front Desk employees.
  • Keep front desk informed of any changes in the daily schedule.

Other Duties:
Demonstrate good customer care:

  • Learn names of members.
  • Greet members and answer questions.
  • Establish an environment that encourages and supports all guests of the JCC.
  • Listen closely and respond to all customer complaints.
  • Have a positive attitude.
  • Work within the scope of your knowledge skills.  When necessary, refer participants to other JCC professionals regarding their specific programs and needs.

Qualifications:

  • BA preferred.
  • Good customer service skills.
  • Excellent oral communication skills.
  • Basic Word, Excel, and Internet knowledge.
  • Fast learner for telephone and database systems.
  • Must be CPR/AED and First Aid certified.

Working Conditions:
Desk job with some heavy lifting; must be able to lift 40lbs.

Physical Requirements:
Neat and tidy appearance in clothes.
Must be able to lift and or move up to 40 lbs. as required.
Be able to conduct tours throughout the JCC
The Membership Associate will work Sunday – Thursday 8 hr/ day
(Other days and evenings may be requested.)


Position Title: Part-Time Receptionist/Customer Service Desk Representative

Job Description: The JCC is a busy community center in La Jolla that provides quality fitness, childcare, cultural and artistic events. The Customer Service Representative will be providing courteous and prompt service to members and guests of the facility.

Duties & Responsibilities:

  • Excellent customer service
  • Assist all JCC departments
  • Strong organizational & administrative skills
  • Able to multi-task with a high volume of phone calls
  • Fun & friendly

Job Requirements: Must meet the following minimum requirements:

  • Professional & friendly
  • Customer Service
  • Must be able to answer multi-line phone
  • Creative thinker
  • Demonstrate ability to trouble shoot & solve problems
  • Excellent writing, grammar, and punctuation skills
  • Strong public speaking skills
  • Basic computer skills, working knowledge of (Word, Excel, Showare)
  • Excellent time management, organizational & communication skills
  • Strong ability to work well with co-workers, supervisors & members of the community in a team environment
  • Able to work flexible hours, which may include weekends, evenings & must be punctual
Salary: $9.50/hr
Free gym membership
Email resume to: jobs@lfjcc.org

We are always accepting applications for The Bean.  We often have a need for people available to work short shifts.

Position Title: Barista

The Café Barista is a core staff member of the LFJCC café, responsible for embodying Lawrence Family Jewish Community Center Vision, Mission, and Values. The Barista works with the café team and is integral part of the café as a community gathering place. S/he is responsible delivering excellent service and product to the Café customers. S/he expands and deepens passion for the café and the community by ensuring unequaled quality and customer service. Providing the café with a reliable support base. The Barista drives for results as s/he provides great food, coffee, smoothies with great customer care. This position reports to the Café Manager.

Essential Duties
• Lead excellent customer service through in-the-moment coaching, role modeling.
• Calibrate and supervise staff to ensure product freshness and uncompromising quality standards.
• Reliably reporting for scheduled shifts and being available periodically for extra hours for events in the evening or weekend.
• Ensures that customer feedback and concerns are relayed to the Café Manager within a timely manner, handling them with initiative where possible.

Other Duties:

Manage cash according to LJFCC cash handling policy.

Qualifications

• A minimum of one year of experience in a high quality food service or retail provider with high customer service standards and/or related experience and training.
Skilled coffee making experience preferred.
• Consistent demonstration of ability to provide excellent customer service and passion for quality.
• Consistent demonstration of ability to successfully nurture a community feel and allegiance to the café and the J. • Consistent demonstration of performance that embodies LFJCC Mission, and Values.

Working conditions and characteristics:
This is a social café setting with constant interaction with the public and on-going interruptions.

Physical Requirements:
Standing for up to 5 hours at a time. Ability to lift 25lbs to 30lbs. In return for all of this, you will receive a respectful work environment and a sense of accomplishment, as well as a sense of belonging to a community based institution. Paid time off for sick leave in accordance with California labor law. We also offer the benefits of Membership to the J to all part time employees. This includes a state of the art gym and an use of the Olympic swimming pool. As well as discounts up to 25% for programs.
We encourage applicants of all ages, races and ethnic backgrounds. LFJCC will consider for employment all qualified applicants.

Apply to : Jobs@lfjcc.org
Please – no phone calls and only principals need apply.

 


Position Title:Assistant Swim Coach

Reports to: Head Swim Coach
Pay Rate: $11-12/ hour M-F 15+++ hours

Position Summary:
Under the direction of the Head Swim Coach, the Asst. Swim Coach assists in developing, organizing and implementing the JCC Barracuda Swim Team. Provides direct leadership, instruction and motivation for swim team participants in accordance with JCC policies and procedures and creates a safe and positive atmosphere that promotes member safety and engagement.

Essential Functions:
Provides pre-competitive swimming instruction to swim team members in Novice to Age group swimming groups. Organizes and conducts team workouts. Works effectively with other coaches as assigned.

Entry Requirements:
1. 18 years of age or older.
2. Current American Red Cross First Aid certification.
3 Current American Red Cross community CPR certification, or equivalent.
4. American Red Cross Coaches Safety Training or equivalent Preferred.
5. One year or more of swim team experience preferred.
6. Ability to teach proper competitive swimming techniques.
7. Demonstrate knowledge of sound competitive swimming skills, and the ability to implement and teach these skills in a positive, healthy manner.
8. Knowledge of basic exercise.
9. Prefer knowledge of, and previous experience with, diverse populations (language, culture, race, physical ability, sexual orientation, etc).

Specific Duties:
1. Assists in organizing and administering all assigned coaching responsibilities, including daily practices, recruiting, record keeping and scheduling.
2. Develops positive relationships with team members, and coaches. Provides motivational support and guidance.
3. Increases team member awareness of all healthy lifestyle factors and LFJCC values.
4. Works hand in hand with the Head Coach.
5. Conducts evaluations and recruits prospective members and provides information about LFJCC membership and swim team fee structure.
6. Attends staff meetings and trainings as required.
7. Follows all LFJCC policies, rules, regulations, and procedures, including emergency procedures.
8. Completes incident and accident reports if necessary.
9. Attends swim meets and swim team functions as agreed upon with supervisor.
10. Accountable for discipline and conduct of team members at these events.
11. Encourages member and parent involvement and identifies potential volunteers.
12. Refrain from using personal phone during workouts. Refrain from personal conversation with other staff during workouts.
13. Assists in creating the swim team monthly newsletter.
14. Submits all private lesson schedules and payments to the Asst. Aquatics Director. Coach must keep lesson log. The Asst. Aquatics Director must approve the lessons before-hand.

Physical Demands:
1. Sufficient strength, agility and mobility to perform essential functions of position and to supervise program activities.
2. Ability to see and hear individuals and alarms in pool/pool area.
3. Ability to communicate verbally and in writing.
4. Ability to sit or stand for long periods of time.
5. Ability to perform activities which require sustained concentration and attention.

Position Title: Bus Driver
Summary of Duties: Comply with all Class B DMV licensing for daily after-school
Driving. In addition, Building repair, painting, deliveries & pickup donations, work orders.

Essential Duties:
Transport participants, members, staff, guest and others to/from programs for the LFJCC.
Inspect the vehicle before each trip to ensure the vehicle is safe and meets any and all safety requirements. Inform supervisor if maintenance is needed. 
Maintain a log book regarding inspections
Perform vehicle housekeeping including cleaning and fueling of vehicles.
Reports any and all problems or issues to supervisor immediately. 
Follow and enforce all driving guidelines including but not limited to those provided by the JCC, California Vehicle Code, California Highway Patrol Regulations, and California Education Code. 
Is responsible for having vans washed on a weekly basis inside and out and the fuel be kept at ½ tank at all times.
Complete assigned maintenance work orders such as but not limited to:  waxing and stripping floors, picking up donations off-sire, stocking Costco and Waxie supplies, painting, putting up tarps/tents, plumbing repairs, minor electrical repairs, changing light bulbs, changing HVAC thermostats, cleaning maintenance shop and various supply areas. 

Other Duties:
Attend all staff meetings, trainings and other Center functions when required by Supervisors. 
Resolve conflict and maintain the peace with the children on the bus.
Learn and follow assigned routes. 
Responsible for making sure children and other participants are picked up in a timely fashion. 
Any other responsibilities deemed 

Qualifications:
High school diploma or equivalent required. College degree preferred
Must have and keep current School Bus Certification with Endorsements
Must have Air Brake Certification
Must meet California, Federal and JCC requirements regarding MVR report card and must maintain satisfactory driving record. Must have current Medical Examiner’s Certificate. Class B/ School Bus license. 
Current First Aid and CPR certification. 
Integrate Character Development values (caring, responsibility, respect, and honesty) when interacting with children, staff and parents and be a role model with those values. 
Sufficient verbal and written skills to effectively communicate via two-way radio during interpersonal contact, and preparing written reports. 
Knowledge or laws and regulations governing pupil transportation. 
Knowledge of preventative maintenance. 
_____________________________________________________________________
Working Conditions: 
Able to support all divisions of the JCC. 
Ability to operate any type and size of bus safely and on a specified time schedule in varied and complex topographical, weather, and urban traffic conditions. 

Physical Requirements: Able to lift 50 lbs, able to 15’ climb ladders


Ongoing Positions

We are always accepting resumes for the following positions:


Lifeguard I

Camp Jaycee Staff

Fitness Center Attendant

Lifeguards

Swim Instructors

Camp Lifeguards and Swim Instructors

Theatre Technicians

 


Volunteer Opportunities

We are always looking for volunteers for various programs at the Lawrence Family JCC and San Diego Center for Jewish Culture. If you are interested in volunteering, please FILL OUT THIS FORM.